Course Catalogue

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Information can be shared at the click of a button. Understanding social media is about communicating the right way, having protections in place and educating the workforce on social media promotion.

Dealing with conflict is important for every organisation, no matter the size. If left unchecked, conflict can result in reduced productivity, absence, attrition, and litigation. This course provides managers with skills in finding common ground to de-escalate a situation and objectively build solutions.

They say defining the problem is half the solution. This course will provide managers with an analytical method to develop and assess alternative options and select the best solution for the business.

People may forget what was said but they remember how you made them feel. Learn interpersonal skills that set the foundation to building long standing client relationships. 

Those able to successfully implement time management strategies are able to control their workload rather than spend each day reacting. The Time Management workshop will cover strategies to help participants learn crucial strategies to manage their day and become proactive.

Our workforce is made up of Baby Boomers, Gen X and Gen Y providing diversity in attitude, work style and life experience. This course will assist managers to find common ground and leverage all types of knowledge to find power in diversity.

Everyone has unconscious biases however they can greatly influence the day-to-day decisions that are made both at home and at work. This workshop will introduce managers to the ideas and techniques for defining and understanding unconscious biases. And their impact on business practices within a company if they are not managed.

Everyone will experience anxiety at some point in their lives. This course provides your managers with effective skills that will help them recognize and manage anxiety in the workplace and feel more confident and prepared to manage staff through change.

Stress can be positive or negative depending on the situation. The Stress Management workshop will give managers a toolbox of techniques that can be tailored to match any lifestyle.

Learn how to motivate your employees through intrinsic and extrinsic means to reach mutual goals. The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. 

Learn how to motivate your employees through intrinsic and extrinsic means to reach mutual goals. The Employee Motivation workshop will give managers tools to connect with staff and have greater control on influencing business outcomes.

No one is an island, so working together as a team is incredibly important for the organization and every employee. Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial.

Constructive feedback, if done correctly, will provide great benefits to your organisation in providing an opportunity for an employee to improve and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.